We greatly appreciate your valuable feedback.
With your rating, we can improve and ensure that your experience becomes better and better. Your input is truly invaluable to us!
Every single person at Tuvalum is committed to helping you discover the bicycle that will take you to your next great challenge
Our story is simple. We couldn't find a 100% secure website for buying and selling second-hand bikes, so we decided to create one. The vision was born in 2014 when we spoke with over 300 cyclists and triathletes who had bought or sold a used bike online and discovered that most of them had bad experiences and had been scammed. From the beginning, we knew that our goal should be to build a 100% transparent, convenient, and secure buying and selling system based on providing the best possible customer experience.
We understand that the best way to create businesses is contributing value and solving problems. And that's what we do. We do not sell bicycles, we sell confidence because our goal is not to buy you the most expensive bicycle or the one that leaves us a higher commission, but the one you really need for your habits, objectives and sports challenges.
Our story is simple. We did not find any 100% safe website to buy and sell second -hand bicycles, so we decided to create it.
Today, we are a leading reference in Europe thanks to our unique value proposition, selling in more than 15 European countries.
We are the leader in buying and selling certified refurbished mountain bikes, road bikes, gravel bikes, and e-bikes from top brands, with over 10 years of experience and more than 20,000 satisfied customers.
Our bikes are inspected and certified by specialist mechanics, so we offer a 1-year warranty on any of our refurbished bikes.
We are proud to say that we have the largest and most carefully curated stock in Spain. Each bike has gone through a rigorous certification process, which is why we offer up to 30 days for returns, because we are confident that what we deliver meets your expectations.
We have helped thousands of cyclists buy and sell their bikes, promoting healthy living habits and a circular economy that extends the life of bicycles, saving the environmental costs associated with the production, distribution, and transportation of a new bike.
Tuvalum is a sustainable and environmentally responsible company.
THIS IS OUR GRUPETTA
Offering close treatment and personalized advice is part of our DNA and will continue to be like that.
We listen to cyclists to continue learning
The company has evolved over the years by constantly listening to cyclists like you. Initially, we were a marketplace where individuals and professionals sold their bikes, and Tuvalum provided a security layer that managed the entire process: from payment to logistics and bike certification through a partner workshop. However, by listening to customers like you, we realized that this system had many inefficiencies. For instance, a seller might sell their bike through another channel and forget to remove the listing, or a bike owned by a seller could arrive in very poor condition. This caused frustration for both buyers and sellers, making the process complex and full of friction. Additionally, each listing was created by a third-party seller, and the listings sometimes had photos that didn't meet our quality standards and descriptions that were not always 100% accurate.
So, we decided to reinvent ourselves and only sell bikes owned by Tuvalum. Every bike listed has passed the highest quality standards for new bikes and carries the Tuvalum Certified seal, synonymous with warranty and quality. Each listed bike has catalog photos and videos and contains accurate and precise descriptions. If you are interested in selling a bike, we can valuate and purchase the bike in less than 48 hours, and we offer trade-in plans and a buyback guarantee. (This only applies in case you are a resident in Spain). The trade-in plan means you can trade in your bike as part of the payment for a new one at Tuvalum, and the buyback guarantee means that Tuvalum commits to buying your bike within 18 months so you can purchase another. This way, we continue to innovate and will always do so.
Which route will we take?
We are highly motivated by the future and continue to transform the bicycle market through our innovative 100% digital model and unique customer experience. We are an online platform, but personalized service and guidance are part of our DNA and will always remain so.
We are thrilled to advise thousands of cyclists, help hundreds of small local shops sell their bikes across Europe, and assist brands and manufacturers in their digital transformation. Cycling is not just our job, it's our passion.
